Embracing Systems Thinking

Embracing Systems Thinking: The Secret to Great Design
Embracing Systems Thinking: The Secret to Great Design

Jun 5, 2023

Illustration/image credit:

Kasper Ledet

When I started my career in UX/UI design, I viewed each project as a standalone entity, an isolated puzzle to solve. Over time, I learned that this perspective, while common, had its drawbacks. It was only when I dove into the concept of systems thinking that I truly started to see the bigger picture. But what is this systems thinking, and how does it contrast with traditional approaches?

Overview

Design, as many of us perceive it, is about creating beautiful, functional solutions. And that's true, but it's also much more than that. Early in my career, I focused on the aesthetics of my designs, often overlooking their impact in a larger context. This lack of holistic thinking is a common limitation for many inexperienced designers, myself included at the time.

The Principle of Systems Thinking

So, what exactly is systems thinking? In its simplest form, it's about understanding how things influence one another within a whole. It's about acknowledging that individual parts don't operate in a vacuum, but rather are interconnected and dependent upon each other. This philosophy isn't just relevant to design; it's significant in management, business, and essentially any field that deals with complexity and change.

Systems Thinking and Design

With systems thinking, design takes on a whole new meaning. I remember working on a mobile app project a few years back. The client was adamant about cramming in as many features as possible. The result? A cluttered, confusing mess. We had focused on individual parts, neglecting the system as a whole. A system-oriented approach would have led to a more cohesive, user-friendly design. When we design, we're not just creating isolated components; we're shaping an interconnected ecosystem.

The Role of Abductive Reasoning in Design

This is where abductive reasoning enters the picture. Unlike deduction and induction, abductive reasoning involves generating the best possible explanation or approach when faced with incomplete information. It's the "what might be" thinking, and it's key to navigating the ambiguity inherent in the design process. Balancing analytic, intuitive, and abductive reasoning allows us to devise innovative solutions and adapt to ever-evolving contexts.

Practical Strategies to Incorporate Systems Thinking in Design

So, how can you incorporate systems thinking into your work? Start by designing with the intention of sharing your work. You see, feedback is the key to seeing things from different perspectives, and understanding the broader ecosystem in which your design exists. I've had so many instances where I thought I had the perfect design, only to have it shredded by user feedback. But you know what? It always led to a better final product.

The Impact of Systems Thinking in Design

Incorporating systems thinking in design helps us develop human-centered heuristics and shapes more effective product designs. A case in point was when I worked on a website for a startup. By understanding the system - the users, their needs, the business goals, and the technology constraints - we were able to create a site that was not only aesthetically pleasing but also met the needs of all stakeholders.

Conclusion

In conclusion, systems thinking can truly elevate your design process. It can help you see beyond individual elements and understand the interconnected nature of your projects. I encourage you, as designers and creatives, to incorporate this approach into your work. Don’t just solve the puzzle; understand how the pieces fit within the broader landscape. Remember, the beauty of design doesn't just lie in the pieces themselves, but in how they come together to form a coherent, functional, and delightful whole.

Carl Brunson is a seasoned Senior Director of Design with extensive experience in the tech industry, currently leading design efforts at Verikai. His expertise spans UI/UX design, product development, team leadership, and cross-functional collaboration, demonstrated through a track record of creating efficient workflows and improving customer satisfaction. A dedicated lifelong learner, Carl combines his passion for computer science, mathematics, and interactive design to constantly push the boundaries of digital user experiences.

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