Strategy before execution
Define who the product is for and what success looks like before anything gets made. The most expensive mistakes happen before the first screen.
Background
I wrote spaceflight software for six years before I designed anything. That background in computer science and mathematics, a Master's in interactive design, and an Executive MBA lets me work across the decisions most teams split between three departments.
01
Run product, technology, and operations for an AI product that shows video creators which edits matter to their audience. Case study
Buildcraft Design
Subscription design practice for early-stage startups, VCs, and SaaS teams: brand foundations, design systems, websites, pitch decks, and product UX. Clients include WriteWise and LEEO.
Verikai
Directed the brand overhaul and built the Figma design system used across product and marketing. Ran the AI-driven marketing program that raised demo requests 500% and marketing engagement 353% within one quarter.
Verikai
Set brand and product design strategy, ran design reviews, and guided engineering through the design work. Redesigned the platform underwriters used to act on machine-learning risk scores, and the CSV import flow that cut errors 90%. Case study
Verikai, acquired by American Financial Group for ~$120M in December 2021
Joined Verikai the year the acquisition closed and was already doing the product design and branding. The Director title formalized that role afterwards.
Netspend
Redesigned onboarding for a prepaid fintech platform with 200M+ accounts, and partnered with engineering to cut page load times 30% across mobile and web.
Pearson Q-interactive
Designed an iPad platform that digitized 20+ standardized clinical assessments, including accessibility work for visually impaired users.
CEB, now Gartner
Redesigned a platform used by 16,000+ Fortune 500 executives and unified the visual language across products.
L-3 Communications
Delivered mission-critical spaceflight software for a Fortune 500 defense and aerospace contractor.
02
Define who the product is for and what success looks like before anything gets made. The most expensive mistakes happen before the first screen.
Every claim sourced, every prediction held against what actually happened.
Design systems, templates, and repeatable craft let one point of view ship consistently without me in every file.
I direct teams across brand, UX, and content while staying hands-on. The fastest way to earn a team's trust is to make the work better in front of them.
03
Savannah College of Art and Design
Quantic School of Business and Technology
University of Miami
For VisionDesigner, a VR interior design study from my M.A.
Gold for UX, Interface & Navigation. Gold for Virtual Reality Design. Silver for Interactive Design.
04
My professional work keeps returning to the point where artificial intelligence meets human judgment. At Verikai, underwriters had to act on risk scores they couldn't inspect. At SlateRoom, creators have to decide whether to follow an edit suggested by a model.
Both raised the same question: how should an intelligent system communicate complex information so people understand the evidence, uncertainty, and limits behind a recommendation, and calibrate their trust accordingly?
The thread through my work
How can people understand and act on machine-learning outputs in high-stakes business workflows?
How can AI help people make creative decisions without replacing their judgment?
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